Our Green Policy

At Millbrook we’re proud to have a green policy and do what we can to be an environmentally friendly garden centre. We promote good environmental practice and environmental awareness throughout our garden centres. Whether it’s recycling our waste or re-using our rainwater, we like to do our bit. Read on to find out more.

Energy – investing in greener ways to generate energy to reduce carbon emissions by:

  • Working with the Carbon Trust to develop a plan to measure and reduce our carbon emissions
  • Electing Energy Champions to monitor energy usage, encourage saving and identify and deal with heavy usage
  • Actively updating our equipment and fitting PIR sensors, low-energy fittings, and auto switch off plugs where appropriate
  • Considering all forms of renewable energy, for instance biomass boiler, solar and wind generation. We aim to generate 25% of our energy need through renewables
  • Ensuring any new development is built to be as energy efficient as possible
  • Actively insulating and double glazing buildings where possible to reduce energy use
  • Using an energy supplier that is investing in renewable sources
  • Ensuring that any new vehicles are fuel efficient and in low CO2 tax band
  • Training all drivers to drive efficiently to save fuel
  • Ensuring we car share for journeys between sites and other locations and encouraging customers and staff to use public transport, bike or walk
  • Use video conferencing or Skype technology to reduce the number of journeys between our Millbrook garden centres

Inspire, educate and equip – promoting environmental awareness to staff, customers and local community by:

  • Engaging with our local community to promote gardening through projects and contact with local groups and schools
  • Communicating our Green Policy to customers and staff via noticeboards, website and signage
  • Raising environmental awareness of our suppliers, customers and local community
  • Encouraging greener gardening projects through customer ‘how to’ leaflets and information boards on topics such as composting and rainwater harvesting
  • Running customer workshops to educate/inspire environmentally-friendly gardening
  • Promoting the importance of wildlife by educating people on how to encourage wildlife into their gardens
  • Highlighting the environmental benefits of plants and gardening
  • Promoting Greener Gardening and the environmental benefits of greener products in store

Products – We make environmentally responsible buying decisions by:

  • Actively looking for relevant environmentally friendly and ethically sourced products
  • Using local suppliers and producers where possible
  • Promoting at least one ‘green’ option in each product area
  • Selling locally-sourced plants wherever possible
  • Offering and promoting viable peat-free compost
  • Ensuring that 95% of our wooden products come from FSC or equivalent sources or is recycled
  • Offering food that is seasonal and locally sourced as much as possible. At least 50% of our food comes from local suppliers
  • Encouraging the use of re-useable bags and donate our 5p bag charge to charity

Waste – we minimise our waste to landfill and recycle as much as we can by:

  • Reducing the use of stationery materials by training in the use of alternatives to printing
  • Recycling all recyclable materials and regularly train staff in what can be recycled and how to do it
  • Composting all green waste ourselves
  • Composting all our food waste
  • Encouraging customers to recycle by promoting composting

Water – We use water carefully, capturing and recycling as much as possible by:

  • Reducing our current water consumption with new rainwater harvesting systems
  • Investigating kitchen processes to agree ways to reduce water usage in our garden centres
  • Encouraging customers to save water by offering a range of water-saving products, excellent information and educational materials and well-trained, knowledgeable staff
  • Ensuring our irrigation systems are well maintained to minimise leaks and wastage and used efficiently
  • Harvesting rainwater for irrigation
  • Considering water saving and capture measures in any new developments
  • Educating our customers on water-saving ideas for their garden and advice on drought-resistant gardening to save on watering