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The Millbrook family Rewards
We save all of our best rewards for our Millbrook family members. Take a look at our current rewards below.
Simply show your card to be treated! Not a member? Join for free in store or download our app.
November rewards
Our Christmas gift to you!
Millbrook family members can receive a free scratch card with every spend in November! Simply scan your card with every transaction.
Every one's a winner! Ends 30th November 2025.
See terms and conditions below.
Planet Positive Offer of the Month!
Save £10!
Wooden lit scene. Was £34.99, now £24.99. Made from responsibly-sourced wood. While stocks last! Simply show your card to be treated.
Breakfast treat
Millbrook Classic Set Breakfast half price! Member price: £4. Non-member price £7.99. 9am to 10am Monday to Friday.
Must show Millbrook family card.
Morning treat
Buy a full-price hot drink, get a pastry* half price! 9am to 11am Monday to Saturday.
(*Croissant, pain au chocolat or teacake) Simply show your card to be treated!
Loyalty reward
Thank you for your loyalty! Buy 5 hot drinks and we’ll give you your 6th one free!
Make sure you scan your card every time you a buy a hot drink so that it’s counted!
Teatime Treat
Indulge in an afternoon treat! Buy a full-price hot drink and get a cake or scone half price! From 2pm.
Excludes jam and cream for scones.
Scratch card terms and conditions
- Scratch cards will be available 1st – 30th November 2025 while stocks last
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Winning scratch cards can be redeemed 1st November to 7th December 2025
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To claim your gift, simply present your winning card at the till along with your Millbrook family card at the time of your next purchase
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No cash alternative will be offered
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No purchase is necessary to receive a scratch card
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One card issued per member per visit
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One scratch card per transaction when redeeming
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Every scratch card will reveal a gift
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Scratch cards cannot be used in conjunction with any other offer
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Scratch cards can only be redeemed once and till staff will retain scratch card once used
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Scratch cards are not available to Millbrook Garden Company staff
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There are 3 star prize scratch cards per Centre where the lucky winner will win either:
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a Kaemingk Greenhill Fir 6ft Artificial Tree made of 100% recycled materials, worth £199.99. Customer collection only.
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a Millbrook Food Hall hamper, worth £100. Customer collection only.
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a large Designer Pot, worth £80. Customer collection only.
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In addition to the chance of winning a top prize scratch card, there is a chance of winning one of the following 7 gifts by scratching off a panel:
4. 20% off toys and games – Excludes any other offer.
5. 10% off in the Food Hall and Butcher (The Millbrook Butcher is at the Gravesend centre only). Excludes any other offer
6. 15% off Christmas trees, Christmas lights and Christmas decorations. Excludes Gift Vouchers and any other offer
7. 20% off plants and planted containers. Excludes any other offer.
8. Buy one get one free Mini Afternoon Tea in The Mill or greencafe. Buy one Mini Afternoon Tea for £7.99, get one free.
9. 10% off next shop – must be used in one transaction. Excludes gift cards, Calor Gas, Events tickets and any other offer.
10. 15% off next shop – must be used in one transaction. Excludes gift cards, Calor Gas, Events tickets and any other offer.
Regular rewards
Monthly prize draw
Every time you spend in store, show your Millbrook family card and you will be entered into a monthly prize draw to win a £50 Millbrook gift card.
Refer a Friend and we’ll treat you both…
As a thank you from us, if they decide to join the Millbrook family too, we’ll email you both a £5 voucher* to spend in store.
*Excludes gift card and event ticket purchases. Email address must be provided. One per customer per month. Rewards are issued monthly at the beginning of each month.
Exclusive Rewards
These rewards are exclusively for our Millbrook family members. Rewards run from selected dates unless stated otherwise, while stocks last. As well as these monthly rewards, our Millbrook family are the first to know about what’s happening at Millbrook.
Birthday treat!
If we hold the month of your birth on our database, a treat will be added to your card on the month of your birthday!
Lifetime guarantee!
Millbrook family members receive a lifetime guarantee on all hardy plants purchased at Millbrook when your card is scanned at the time of the transaction.