Click and Collect

Online Shop

  • Browse for Product
  • The product will show you current stock levels
  • You can check if it is in your local store by clicking on Check Availability and entering your postcode
  • Add to barrow (can change Qty)
  • Browse for more items or go to payment
  • Collect from store is selected
  • Checkout with card

 

Millbrook Members – 1st Time purchase/check out

  • On the checkout page, you can checkout quicker as a Millbrook member, also check your account and past purchases, entered into any Millbrook Family member draws, discounts for products that are available online and in store will be applied
  • As this is your first time, please select “FIRST TIME LOG IN FOR MILLBROOK MEMBERS”
  • You will be asked to enter the email address you signed up with
  • A Password will be emailed to you
  • Once you have received your password you can enter your email address and the password send to you
  • You can at this point click on my account and you are able to change your password, check you address, update any details that are incorrect
  • Once you have checked your details you can select Barrow
  • Your closest centre with stock will be selected for you – you can change if you wish too by clicking on Choose store. Each centre with stock has a green dot next to it
  • Select your collection slot (date and time)
  • Your address details are filled in for you, but please check
  • Continue to Payment to Payment

Millbrook Members – Checkout

  • Once you have signed in for the 1st time, you can then use your email address and password to sing in before you select your products to purchase
  • Again, you can check your past purchases, update any details.
  • Your closest centre with stock will be selected for you – you can change if you wish too by clicking on Choose store. Each centre with stock has a green dot next to it
  • Select your collection slot (date and time)
  • Your address details are filled in for you, but please check
  • Continue to Payment to Payment

Guest Checkout

  • Enter your postcode
  • Check Availability
  • The closest centre with stock will be selected
  • You can change this, by selecting choose store, each centre with stock has a green dot next to it.
  • Choose your collection slot (date and time)
  • Enter your address details
  • Continue to payment

 

Once you have placed your order and collection

  • You will receive an email with your order number
  • It will also confirm the goods bought and your collection slot
  • On the day, please arrive within your allocated time
  • We provide a Socially Distant Click and collect service
  • Please follow the signs to the pick-up point, please do not enter the store as your goods will be at the collection point.
  • If you cannot see any signs, please call the centre and quote your order number, your car registration and where you are parked. A member of staff will come and find you.
  • At the collection point
  • The member of staff will ask to see your order number.
  • Your goods will be left behind your car, and the member of staff will move away so you can load your goods. Members are staff are not allowed to load your car.