Garden Centre Assistant - Plant Area - Staplehurst

Do you want to share your passion for plants and gardens?
Join Our Friendly Team in the Plant Area Staplehurst!

As a valued team member, you’ll be involved in:

• Building your horticultural knowledge.
• Recommending suitable plants based on customer needs and preferences.

• Answer queries regarding plant health, growth, and care.

• Promote The Millbrook Family Card and its benefits.

• Inform customers about current promotions and linked purchase opportunities.

• Handle customer queries and complaints professionally, both in person and over the phone.

• Assist customers with carrying purchases to their vehicles.

• Maintain a clean, tidy, and welcoming shop environment.

 

Working Days/Hours:

Position Ref: STAPL1

• Week 1: Monday 8:50 – 5, Tuesday 8:50 – 5, Wednesday 8:50 – 5, Saturday 8:50 – 5
• Week 2: Monday 8:50 – 5, Thursday 8:50 – 5, Friday 8:50 - 5

 

This can be physically demanding role where you will be on your feet throughout your shift. The successful candidate will:

• Have a passion for plants and good plant knowledge
• Preferably have previous experience of working in a similar role within a customer facing retail environment
• Have confident customer service skills with a commitment to delivering exceptional service at all times
• Have an outgoing personality with strong communication skills
• Have a flexible and proactive approach to meet the demands of the role

 

What We Offer:

• Sociable hours and good work/life balance

• The opportunity to progress and develop while contributing to our success

• Competitive rates of pay

• Employee discount

• Opportunity to join a Personal Pension Scheme

• Employee Assistance Programme

• Free parking on site

• Uniform supplied

What we look for:

Inspiring, educating equipping and empowering our employees to grow smiles are our key priorities at Millbrook. We place great value on all our team members and how they contribute to the ongoing growth and success of The Millbrook Garden Company.

You'll be:

• Positive! You believe nothing is too much trouble and contribute to an enjoyable and supportive working atmosphere

• Professional! You'll take pride and ownership in everything you do and genuinely care about maintaining Millbrook’s commitment to quality and standards

• Proactive! You dare to think differently and always strive to achieve more. You'll love to grow your knowledge and use your own initiative

• People and business oriented! You can deliver exceptional service whilst demonstrating passion and care for what we do

To Apply for this role: please complete : Application Form NOTE: Please specify which position reference you are applying for on your application.

 

Appointment Process:

• Telephone Interviews: ASAP upon receipt of application
• Lost at Sea ZOOM Group Activity: Wednesday 18^th / Thursday 19^th February
• Individual Interviews: Tuesday 24^th and Wednesday 25^th February
• Induction Date: Saturday 7th March
• Start Date: Post-induction

Please note: To be successful, you will need to be available for all parts of the process.

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. Early submission is therefore encouraged.